Shipping Policy

Shipping Policy

At Noori Mart, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy outlines how orders are processed, shipped, and delivered, so you know exactly what to expect when shopping with us.

Order Processing Time

  • Orders are typically processed within 1–3 business days

  • Orders placed on weekends or holidays are processed on the next business day

  • Once your order is processed, it will be prepared for shipment

Please ensure that your shipping details are accurate to avoid delays.

Shipping Time

Estimated delivery time depends on your location and product availability:

  • Standard Delivery: 5–10 business days

  • Remote or rural areas: May take slightly longer

Delivery times are estimates and may vary due to factors beyond our control, such as weather, courier delays, or peak seasons.

Shipping Charges

  • Shipping charges (if applicable) are clearly displayed at checkout

  • Any promotional or free shipping offers will be shown before payment

No hidden charges — what you see at checkout is what you pay.

Order Tracking

Once your order is shipped:

  • You may receive a confirmation email or message

  • Tracking details will be shared if available

Please allow some time for tracking information to update.

Incorrect or Incomplete Address

Noori Mart is not responsible for delivery delays or failed deliveries caused by:

  • Incorrect or incomplete shipping addresses

  • Missing contact information

If an order is returned due to address issues, reshipping costs may apply.

Delayed or Lost Shipments

While we work with reliable delivery partners, delays may occasionally occur.

If your order is delayed beyond the estimated delivery time:

  • Contact our support team with your order number

  • We will investigate and assist you as quickly as possible

In rare cases of lost shipments, we will work with our courier partners to resolve the issue or offer a suitable solution.

Damaged Packages

If your package arrives visibly damaged:

  • Please record an unboxing video (recommended)

  • Contact us within 48 hours of delivery with photos or videos

We will review the issue and arrange a replacement or resolution where applicable.

Multiple Item Orders

If your order contains multiple items:

  • Products may be shipped together or separately depending on availability

  • This does not affect the total shipping cost charged at checkout

International Shipping

At this time, Noori Mart may offer shipping to selected locations only. Availability and delivery times may vary based on destination.

Policy Updates

Noori Mart reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page.

Contact Us

If you have questions regarding shipping, delivery timelines, or your order status, please reach out through our Contact Us page. We’re always happy to help.

Thank you for choosing Noori Mart.